Omrdon Technology 
Omrdon (omrdon) after-sales service regulations
Ltd. (hereinafter referred to as: OMRDON or OMRDON) products, where the company's products, our company provides three years of free warranty (one-year warranty, three-year warranty; except for special agreements), in the warranty period, such as has been installed in accordance with the national standard or the relevant IEC standards and acceptance of qualified, such as aging damage to the product, the company will provide a replacement product free of charge. Provide replacement products.
I. Pre-sales services
1、Related information: Shenzhen OMRDON (OMRDON) will be free of charge for users and contracted partners to provide products industry solutions.
2、Consultation service: customers in the application of OMRDON products related to technical issues can be through our website online customer service/QQQ/WeChat/telephone/E-mail and other forms of help, OMRDON service personnel will give a timely response.
3, technical training: can provide technical training (lectures) for contracted partners.
4, engineering project design: you can bid on customer projects or authorize the production of stamped paper authorization, for customers in the program design to give full support.
Second, the sale of services
1. Site survey: Provide site survey services for contracted partners.
2, engineering and construction: according to user requirements, we also provide a series of engineering services from program design, site construction, inspection and maintenance.
3、On-site training: Provide users and contracted partners with on-site operation and maintenance and basic guidance training in emergency situations.
4, on time delivery: the company strictly in accordance with the contract requirements on time delivery.
III. After-sales service
1、Product warranty, warranty: the products purchased from our company, are entitled to a one-year warranty, three-year free warranty, lifelong maintenance of the five-star service.
2、Installation guidance: After the product arrives at the scene, according to the installation time negotiated between the two sides, the company will provide free telephone guidance for equipment installation and commissioning; for difficult projects, users, contracted partners can provide on-site installation guidance services.
3、Accident Response: Provide 7*24 hours service hotline to provide you with all kinds of services at the first time.
4, engineering inspection: by Shenzhen OMRDON (OMRDON) direct construction projects, in the product warranty period, we will provide free annual inspection services.
5、Warranty outside the warranty period: OMRDON product maintenance outside the warranty period, only the cost of fees.
Thank you for your support and we believe OMRDON will be your pleasant partner.
Shenzhen OMREDON Technology Co.